Monthly Archives - January 2021

7 Strategies to Build a More Resilient Team

7 Strategies to Build a More Resilient Team Announcing Q4 results that exceeded Wall Street’s expectations, Apple CEO Tim Cook identified resilient, high-functioning teams as a key element that fortified the company in the midst of the pandemic’s unprecedented challenges. “Even though we’re apart, it’s been obvious this year that around the company, teams and colleagues have been leaning on and counting on each other more than in normal times,” Cook said. “I think that instinct, that resilience has been an [...]

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Your Best Ideas Are Often Your Last Ideas

Your Best Ideas Are Often Your Last Ideas As organizations large and small face unprecedented challenges, fostering the creativity necessary to develop truly breakthrough ideas has become more important than ever. But in order to live up to our creative potential, we must first understand how the creative process actually works. Prior research has shown that people’s first ideas are rarely their most creative. Coming up with just one breakthrough idea typically requires a lengthy brainstorming process, in which you generate [...]

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The Secrets of Great Teamwork

The Secrets of Great Teamwork Today’s teams are different from the teams of the past: They’re far more diverse, dispersed, digital, and dynamic (with frequent changes in membership). But while teams face new hurdles, their success still hinges on a core set of fundamentals for group collaboration. The basics of team effectiveness were identified by J. Richard Hackman, a pioneer in the field of organizational behavior who began studying teams in the 1970s. In more than 40 years of research, he [...]

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The Surprising Power of Questions

The Surprising Power of Questions Much of an executive’s workday is spent asking others for information—requesting status updates from a team leader, for example, or questioning a counterpart in a tense negotiation. Yet unlike professionals such as litigators, journalists, and doctors, who are taught how to ask questions as an essential part of their training, few executives think of questioning as a skill that can be honed—or consider how their own answers to questions could make conversations more productive. That’s a [...]

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How to Increase Your Influence at Work

How to Increase Your Influence at Work To be effective in organizations today, you must be able to influence people. Your title alone isn’t always enough to sway others, nor do you always have a formal position. So, what’s the best way to position yourself as an informal leader? How do you motivate colleagues to support your initiatives and adopt your ideas? How can you become a go-to person that others look to for guidance and expert advice? What the Experts [...]

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Put Purpose at the Core of Your Strategy

Put Purpose at the Core of Your Strategy Eight years ago we launched a global study of high growth in companies, investigating the importance of three strategies known to drive it: creating new markets, serving broader stakeholder needs, and changing the rules of the game. What we found surprised us. Although each of those approaches did boost growth at the organizations we studied, there was a fourth driver we hadn’t considered at all: purpose. Companies have long been encouraged to build [...]

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What It Takes to Become a Great Product Manager

What It Takes to Become a Great Product Manager Because I teach a course on product management at Harvard Business School, I am routinely asked “What is the role of a product manager?” The role of product manager (PM) is often referred to as the “CEO of the product.” I disagree because, as Martin Eriksson points out, “Product managers simply don’t have any direct authority over most of the things needed to make their products successful — from user and [...]

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